Shipping Policy


1. Shipping: mokopuna merino will ship throughout the world, except for the African continent (due to prohibitive freight charges). Please note that mokopuna merino takes no responsibilty for the payment of customs duties, import and other such taxes or levies as the freighted product may attract. Payment of such fees remains the responsibilty of the purchaser. We anticipate all orders to be with our customers within 7-10 business days from the date the order is placed. If a delay is expected for any reason, we will be in touch.

2. Prices: All prices shown are in New Zealand dollars.

3. Freight (shipping) charges:
New Zealand - Free for all orders over NZ$50; Orders under NZ$50 will pay NZ$10.
Australia - Free for all orders over NZ$100; Orders under NZ$100 will pay a flat shipping rate of NZ$20 per order and are sent from New Zealand with DHL
Rest of World (including UK) - Free for all orders over NZ$150; Orders under NZ$150 will pay a flat shipping rate of NZ$30 per order and are sent form New Zealand with DHL

4. Payment methods: We currently accept Visa, Mastercard, and Paypal. You will be required to provide your name, credit card number, expiration date, and the CVV number on the back of your card. Paypal is a unique way to send money online, to anyone who has an email account. Paypal allows to to shop without sharing any financial information, and is 100% protected against unauthorised payments. You must first have a PayPal account established through www.paypal.com before we can process your order via PayPal.