Returns Policy


Returns

You can return the Mokopuna garment that you purchased directly from mokopuna.com as long as it is unworn, unwashed, and in the original packaging with tags still attached. This may be returned for a refund or exchange for any reason within 30 days from the ship date. Please return the purchase with the original shipping note to:

Mokopuna Limited

102-112 Daniell Street

Newtown

Wellington 6021

Warranties

If you have purchased your Mokopuna garment directly from us, we can replace your garment within 90days of purchase if it has been damaged due to faulty fabric, stitching or manufacturing. 

Depending on the nature of the issue, in order to reduce waste where possible, we provide an in house repair service. If your product needs a little (stitching) TLC please contact us for assessment.

Please return your garment to us as soon as possible so we can assess its condition and provide a repair service or send you a replacement. Damage that occurs after a year is usually caused by wear and tear. 

If you did not purchase your garment directly from us, please contact the retailer directly.